Before You Contact Us on WhatsApp
To help us assist you faster, please keep the following in mind:
- Please avoid sending the same message multiple times. We respond to all messages in the order they are received. Sending repeated messages may delay our response.
- Please mention your Order ID if your query is related to an existing order.
- Language Support: Our support team currently provides assistance only in English and Hindi. Please communicate in either of these languages.
- Order Modification Requests: If you need to modify your order (such as changing the address, product, quantity, etc.), please send us a WhatsApp message immediately after placing your order. Make sure to include your Order ID. For security purposes, we may ask you to confirm the request from your registered email address before making any changes.
- Business Hours: We will reply as soon as possible during our support hours. Responses may be delayed outside business hours or on public holidays.
